Please take careful note of the following;
- Returns can only be paid into the same account name and account holder, it was remitted from, with exception to a Credit Card payment.
- Goods should be returned in original packaging and within 7 days of purchase.
- Returns cannot be refunded to Credit Card, via EFT transfer.
Hence, we would appreciate your assistance in providing details of your Cheque (Current) or Savings account, in the same name as the Credit Card account name utilised for payment.
- Any form of payments must reflect in The Networking Warehouse’s banking account for ten (10) working days from date of payment, prior to refund.
- All refund requests are processed and payable on a FRIDAY only.
This is conditional to ALL the above information and documentation being received no later than MONDAY, prior to the FRIDAY process day.
If the above information and documentation is ONLY received after MONDAY, then refund will ONLY be effected by the following FRIDAY.
- Refunds can be released between a minimum of 7 working days to a maximum of 14 working days, from the date of the refund request, dependant on the above information and documentation provided and availability of signatories to approve and effect the refund.